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Video instructions and help with filling out and completing What happens when a retired federal employee dies
Instructions and Help about What happens when a retired federal employee dies
Janet Bass: Good afternoon. Welcome to the webcast on processing a claim for death benefits of the deceased federal employee. My name is Janet Bass. I'm the Chief of the Survivor Claims Branch with Retirement Services here at OPM. Some of the objectives today that we hope to accomplish are sharing information with you that is helpful in preparing a complete and accurate death claim package for OPM, answering any questions that you may have on processing a claim for death benefits of a deceased federal employee and, last but not least, developing a dialogue with you in which we can partner to provide accurate and timely benefits to the survivors and heirs of our colleagues who have served the federal government. You may submit your questions to email@example.com with the subject line of "Death Claims," and we will provide individual responses within 36 hours, as well as publish our responses to all questions that were submitted during the broadcast. Now, I'm going to turn it over to Lisa Rogers, who's the Legal Administrative Specialist in the Survivor Claims Branch and who processes deceased employee claims. Lisa will be delivering the presentation today. I hope you enjoy. Lisa Rogers: Good afternoon. I need to ask that you be patient with me, because the content of what I'm saying may not be on the sheets that you're reading, the same pages. I'm going to summarize everything, so I don't have to bore you reading it word for word. OPM is updating the information, because we continue to receive a high percentage of cases that require further development before we can authorize survivor payments. We are requesting help from agencies to reduce the processing time it takes to adjudicate the death in service claims. This is a re-cap of information that OPM worked on with the Department of Navy, but it also provides current information to the prior BAL dated May 10th of 2022 titled "New Procedures to Expedite Payments to Spouses of Federal Employees Who Have Died," and the BAL that you're reading from, which is BAL 09-102 dated May 26th, 2022. with the same name. We still feel the Department of Navy guidelines are very helpful and should be used by other agencies. We know that the procedures will vary between the agencies, but the majority of the information this covers may be beneficial and, if followed up, it will help OPM to expedite payments to the survivors. Please remember that submissions of complete, accurate information and documentation are vitally important in order for OPM to adjudicate the claims benefits in a timelier manner. It will help you, the agencies, and OPM, both by decreasing phone calls and inquiries, if payments are being made sooner than we are currently able to provide. Attached we have six different documents included that we will be summarizing. We hope the documents serve as models for all federal agencies to utilize upon the death of a federal employee. Thank you for your continued hard work and support. Attachment 1 is "General Instructions to the Agency." Attachment 2 will be "Summary of Benefits Checklist." Attachment 3 is "The Preliminary Information to OFEGLI." Attachment 4 is "The Election Regarding the Method ...